Careers @ Mail A Letter
Welcome to the employment section of Mail A Letter, a service of NeroPost, LLC.
To apply for a position at Mail A Letter please view our current job openings listed
below. You may apply for positions online. Or, you can submit your resume for general
consideration. For all positions, wage is commensurate with experience.
Please submit your resume to: careers@mailaletter.com
Administrative Assistant
Responsibilities include:
- administrative office support to Mail A Letter and NeroPost LLC
- clerical work including documentation, copying, filing
- assist with record keeping and reporting of ongoing business activities
- work and communicate with vendors and suppliers
- manage supplies inventory; anticipate, place and expedite re-orders
- ensure equipment operation; anticipate and expedite necessary repairs or re-orders
Skills/Qualifications:
- excellent written and verbal communication skills
- flexible, skilled at multi-tasking and organized
- timely, accurate, detail-oriented and dependable
- excellent Microsoft Office computer skills
- accounts payable experience a plus
- shows initiative, willingness to learn and grow with the business
- 1-2 year related experience
Customer Technical Support
Responsibilities include:
- online and phone customer support to Mail A Letter and NeroPost LLC
- handle requests regarding technical and policies assistance<
- identify customer needs, troubleshoot and assist with account services
- provide printing & mailing support relating to a customer's query
- assist with document, image, printing issues
- contact customers with postal & mailing issues (ie, returned mail)
- assist with research & development to enhance the customer experience
Skills/Qualifications:
- excellent interpersonal and customer relation skills
- excellent written and verbal/phone communication skills
- have an understanding of HTML, XML, Javascript and PHP
- excellent knowledge of Microsoft Office & Adobe
- strong ability to multi-task and troubleshoot
- timely, accurate, detail-oriented and dependable
- work flexibility a plus: available for rotating weekend/ weekday shifts
- 2-3 year related experience
Online Marketing Coordinator
Responsibilities include:
- support and traffic the day to day business of all online ad campaigns
- ensure correct setup, optimization and monitoring of ad campaigns
- responsible for weekly reports and analysis and billing reports
- complete campaigns within allotted budgets
- assist with new ideas for campaigns
- responsible for competitive intelligence and monitoring
- work with partners and third party vendors
Skills/Qualifications:
- strong analytical, reporting and online testing skills
- strong ability to multi-task and troubleshoot
- solid understanding of SEO and interactive advertising campaigns
- knowledge of online, e-mail, direct marketing techniques
- knowledge of current testing & research sources
- timely, accurate, detail-oriented and dependable
- 2-3 year related experience